Product Description
Livescribe 8 Gb Echo Smartpen , Can Image Mula P 150 Portable Document Scannerscan Tini , Xerox Documate 152 Color Sheetfed Duplex Scanner , Hewlett Packard Color Laserjet Fuser Rm1 2763 020 , Polaroid Z340 Instant Digital Camera , Brother Mfc 9840cdw Laser Multifuncti Center , X Rite I1display 2 Color Calibrator , Deals Brother Intellifax 4100e High Speed Business Class Laser Fax, Magicolor 1690mf Multifuncti Printer , Samsung Scx 4828fn Laser Multi Functi Printer ,
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This review is from: Livescribe 8 GB Echo Smartpen (Personal Computers)
I received my pen yesterday and installed the software onto my Mac. I could not even setup my pen because I keep getting the following message on the pen's lcd screen, "Please update your smartpen's software to use this dot paper". Well, when I go to update software it says that I can the most current firmware/software installed. After thinking I received a defective pen and doing lots of research, I found out that there were a lot of reported problems with the latest firmware so the company had to take it down for the time being. As of last night, they said that we should expect to see it back up within the next 48 hours. In the meantime, we are stuck with an extremely expensive inoperable pen that can barely function as a paper weight! I'm extremely frustrated and wish they spent sufficient time testing the latest firmware before bringing it and the pen out to market. If you are looking to purchase this pen, I would hold off for a little bit until the firmware issues have been resolved. Once this issue has been resolved, I will update my review.
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