Product Description
,delonghi cth4003 4 slice toaster,delonghi ro2058 6 slice convection toaster oven,oster 6058 6 slice digital convection toaster oven,kitchenaid kco222ob countertop oven onyx black,cuisinart brick oven classic countertop oven stainless steel The Ronco rotisserie is still the best selling rotisserie ever! It is designed with prefect preset temperature, precision rotation speed, and specialized heating elements to cook the best food you have ever tasted!
This review is from: Ronco 3000 Series Rotisserie-White (Kitchen)
I'm incredibly disappointed with Ronco's customer service. I spent a bunch of money to have the oven sent next-day hoping to use it tonight to make dinner. Unfortunately I opened the box to find the heat reflector was missing. I called customer service thinking they'd send it out asap. Nope. First of all, customer service has been outsourced to India, and I was on hold waiting to speak to someone for 10 mins. And second, the guy didn't understand what I was saying. Finally, when he figured out that I was trying to tell him the heat reflector was missing, the very unapologetic man told me I had to register the thing online and then fax my request for the missing part, along with a copy of my receipt, to somewhere in California. I told him it was ridiculous, and he told me that was company policy. I think Ronco should refund my next-day shipping fees, and send the missing part out using next-day service as well. Apparently it's impossible to speak with any sort of competent customer service rep in the States. All I can do is fax or leave a message. I wish I would've known Ronco's customer service was this unprofessional before I bought the oven.
ไม่มีความคิดเห็น:
แสดงความคิดเห็น